SOOM Data Deletion

1. Deleting your account and server backups

• Open the account screen in the app and choose «Delete account».
• What is deleted: the authentication record you sign in with, together with the runs and route files backed up to the server.
• This cannot be undone. Check anything you want to keep before you delete.
• To clear the copies held on the device as well, follow section 2 afterwards.

If you cannot use the app, email manager@x-ti.org. We verify the request and delete within seven business days, then reply.

2. Deleting your runs only

• Me › Delete all runs in the app erases every saved run.
• If you are signed in, the runs and route files backed up to the server are deleted too. The account itself remains.
• Deleted runs cannot be recovered.
• Deleting a run also removes the ghost built from it.

3. Deleting the app

• The runs and settings the app stored on your device go with it.
• Deleting the app from Apple Watch also removes the runs held there.
• Your account and its server backups survive app deletion. Use section 1 first if you want those gone.
• Workouts already written to Apple Health remain. See section 4.

4. Workouts left in Apple Health

• Open the Health app and delete the workout under Browse › Activity › Workouts.
• Deleting SOOM does not remove workouts from the Health app. That data is managed by Apple's HealthKit, and SOOM cannot delete it for you.
• If you use iCloud health data, synced copies are handled according to Apple's policy.

5. Free trial record

The start date of your SOOM+ free trial is stored on your device and in your own iCloud key-value store. The device copy goes when you delete the app; the iCloud copy can be cleared under Settings › Apple Account › iCloud › Manage Storage by deleting SOOM's data. This value is not held on SOOM servers.

6. Withdrawing permissions

• Location: Settings › Privacy & Security › Location Services › SOOM
• Motion & Fitness: Settings › Privacy & Security › Motion & Fitness › SOOM
• Health: Settings › Health › Data Access & Devices › SOOM

Withdrawing a permission does not delete runs already saved. Use sections 1 and 2 for that.

7. Anything else

If you emailed us, that message (your address and what you wrote) stays in our mailbox. To have it deleted, write to manager@x-ti.org. We delete within seven business days and reply.