BodyProof Customer Support

Frequently asked questions

Q. How do I delete my account?
A. Choose Settings → Account → Delete Account. Your account and posted data on the server are deleted. iCloud backup data can be deleted directly in your iCloud storage.

Q. Where are my photos stored?
A. By default, only on your device. If you enable iCloud backup, they are encrypted and backed up to Apple CloudKit.

Q. How do I delete a community post?
A. You can delete it from the post's options menu, and all posts are deleted together when you delete your account.

Q. I found an inappropriate post.
A. Please use the report feature on the post. We will review and take action. Use the block feature to hide a specific user.

Q. The app is not working properly.
A. Please contact us below with your app version and we will check promptly.

Contact

• Email: manager@x-ti.org
• We aim to respond within three business days.

Service information

• Service name: BodyProof
• Operator: XTI Co.,Ltd. (주식회사 엑스티아이)
• Business registration number: 362-87-03342
• Address: 2F, 94 Yangcheon-ro, Gangseo-gu, Seoul 07604, Republic of Korea